Course Description
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Introduction to Hospitality and Revenue Management00:18:00
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Business Prospect of the Hospitality Industry00:15:00
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An Overview of Hotel Industry00:19:00
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The Process of Selection and Recruitment in Hospitality Industry00:23:00
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The Process of Development and Training in Hospitality Industry00:23:00
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Hospitality Management Operations00:36:00
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Management of Service Quality in Hospitality Industry00:20:00
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Importance of Revenue Management00:23:00
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Key Performance Indicator in Hospitality Revenue Management00:20:00
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The Revenue Management00:23:00
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Customer Satisfaction00:22:00
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Promotional Strategies00:24:00
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The Future of Hospitality Revenue Management in UK00:23:00
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Career Prospects in the Hospitality Industry00:14:00
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